Any purchased item is entitled for a return back to the seller given the following conditions are fulfilled:
- Return of a product is allowed only in the following scenarios:
- Item is found damaged or Defective on delivery
- Item is used / rusted on delivery
- Item is found to be broken on delivery
- Seller will need to authorize the return for every return request
- Item cannot be returned if the damage is found to be caused by the Customer after delivery
- Return can be initiated within 7 days of delivery of product. Seller would not accept returns after this timeline
- The product should be returned in original condition (with brand’s/manufacturer's box, MRP tag, etc., intact, along with original Invoice copy, Customer acknowledgement copy and Return order signed by customer.
- Decision made by Seller will be binding to Customer on acceptance of return.